Why Work at AG
Austin Gastroenterology is a 40 year old, privately owned, medical practice with more than 35 physicians and 30 advanced practice providers located in 18 locations throughout the greater Austin area. We service most major hospitals in Austin, Kyle, Round Rock, Cedar Park and Georgetown. Our physicians, their care teams, and the administrative staff at Austin Gastro are all committed to providing excellent patient care and a positive and challenging work environment. Quality care for our patients and their families is our number one goal.
Our Vision Statement
The vision of Austin Gastroenterology is to provide quality digestive healthcare.
Our Mission Statement
Austin Gastroenterology, partnering with physicians and associates, is committed to quality healthcare for our patients by providing the highest personal service and state of the art endoscopic care through a compassionate, patient-focused approach.
At Austin Gastroenterology, our primary goal is to provide quality care for our patients. In order to provide quality care consistently we recognize the need for a positive work environment, not only for our employees, but also for our patients and their families who spend time in our offices under the care of our physicians and their care teams. We aim to instill a culture of kindness and respect, and to provide opportunities for learning, growth, recognition and opportunities to give back to our community.
Several employees of Austin Gastroenterology explain why they love working here:
-Anna Ward (PSR at North since 2018):
“Everyone is so nice and helpful and I always feel like if I need help getting something done, I can always rely on somebody else to explain something to me and everyone is very willing to help.”
-Crystal Hale (PSR at South since 2015):
“I honestly love the patients. I love knowing that I came in that day and even though they probably were not feeling their best, I made their day a little better because they feel like they’ve been heard. They feel like they’ve been taken care of from start to finish."
-Erika Fabian (MA at Central since 2006):
“It’s busy, but it keeps us going. And time goes by fast. We try to be supportive and make our patients feel a little bit better. We’re a family, a big family. Everybody is supportive.”
-April Lobo (MA at North since 2008):
"I love working with patients. I love being able to help people out. And the end reward of them feeling good is a good feeling for me too. Especially, we try to go above and beyond for them.”
-Danielle Horn (PSR at Central since 2008):
“We have a lot of patient interaction, communication over the phone, patient portal, walk ins. I love the environment, the doctors, the staff, and the patients, working with the patients.”
-Leigh Churion (Triage Specialist at Central since 2013):
“There’s a lot of favorite parts. Probably first of all my coworkers because we’ve made a bond. We’re like family. I love being around a group of people that they’re all dedicated to the same thing, getting patients well.”
-Leslie Wood (PSR at North since 2016):
“I love going wherever they need me to go because I’m trained in all different positions, I can be useful wherever they need me. And I enjoy that. I like to be useful. And the variety, you’re not doing the same thing every single day, day in and day out. So I really enjoy that.”
-Stephanie Serrano (PSR at South since 2014):
“My favorite part about working for AG is that everyone is so helpful and welcoming. I absolutely love working for AG because I have grown with the company and have learned so much and continue to learn daily.”
-Robin Price (Billing TL at Central Business Office since 2009):
“Well I love the flexibility [at the Central Business Office]. It’s a good work environment. Pretty much the group that I work with. We all get along well. There’s not a lot of drama, which is nice.”
-Patricia Wetherbee (Patient Account Rep at Central Business Office since 2017):
“Our job is to just make sure that the patient’s experience is the best experience they can have. We have great management support. I don’t think that there’s a team lead here that hasn’t ever helped us with any question that we’ve had, so we have a great team environment.”
-Vanessa Valle (B&E Specialist at Central Business Office since 2012):
“[I love] working in a team, it’s very important to be a team player. My favorite part would have to be the employee recognition. I think AG is very big on that, and I think that’s important. Also PTO is a bonus too. And then the benefits are great.”
-Donna Haas (PSR at South since 2012):
“They’ve been a good company to work for. I’m just right at my 7 years of being here. I think my managers have done a good job of making me feel good at what I’m doing. I enjoy the team. We laugh."
-Kelsi Byrn (MA at South since 2018):
“My favorite part is my coworkers. Everyone here is like family. We all get along. And I like the energetic, fast- paced environment. And definitely the doctors I work for. They’re awesome.”
Austin Gastro offers the following benefits to full time employees:
- Medical, Dental, and Vision Insurance
- Life and Disability Coverage
- Generous PTO
- Paid Holidays
- Excellent Retirement Benefits
- Attendance Bonuses
- Employee Assistance program
- Discounted Gym Membership
- Education Assistance
“The entire staff was pleasant, professional and efficient. I was so nervous and everyone, from the check-in staff to nurses and techs to the anesthesiologist and finally Dr Reddy simply made the whole experience so comfortable. Highly recommend these fine folks.”Read Testimonials