2021 Updates on COVID-19: Learn More

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  • Austin Gastroenterology
  • About AG
    • Our Practice
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  • Providers
    • Physicians
    • Eduardo Alcocer, MD
    • Sanaa Arastu, MD
    • Scott D. Becker, MD
    • Navdeep Chehl, MD
    • Mark Cooper, MD
    • Vijay Dalapathi, MD
    • Eimile Dalton-Fitzgerald, MD
    • Shiv Desai, MD
    • Anupama Duddempudi, MD
    • Sushil Duddempudi, MD
    • Kenneth K. Ellis, MD
    • Daniel Emmett, MD
    • Robert Frachtman, MD
    • Carl D. Frank, MD
    • Harish K. Gagneja, MD
    • Karthik Garapati, MD
    • Chris Godell, MD
    • Nadege Gunn, MD
    • Adam Hafemeister, MD
    • Benjamin D. Havemann, MD
    • Chia-Wen Hsu, MD, MPH
    • Parastoo Jangouk, MD
    • David Kim, MD
    • Pradeep Kumar, MD
    • Chad Long, MD
    • Craig H. Lubin, MD
    • Binh V. Pham, MD
    • Vijay Poreddy, MD, PA
    • Sheila Reddy, MD
    • Glenn C. Robinson, MD
    • Richard M. Sperling, MD
    • F. Douglas Srygley, MD
    • William N. Stassen, MD
    • J. Andy Tau, MD
    • Harry J. Thomas, MD
    • John K. Tsai, MD
    • John J. Ziebert, MD
    • Other Providers
    • Dorothy Cheng, AGACNP-BC
    • Tatiana Becerra, PA-C, RD
    • Elizabeth Bishop, PA-C
    • Julia Borkowicz, PA-C
    • Erica Burg, MSN, NP-BC
    • Tara Conley, MSN, RN, NP-C
    • Sara Esteban-Moore, RN, CNS
    • Meagan Gilbert, PA-C
    • Brian Jackson, PA-C
    • Laura Johnson, PA-C
    • Laura Kerr, PA-C
    • Sara Kielhorn, MMS, PA-C
    • Britney Knowlton, PA-C
    • Jessica Langston, PA-C
    • Erika Leakey, PA-C
    • Yulia Lyuboslavsky, RN, BSN, CNS-BC
    • Julie Neighbors, PA-C
    • Sheila Nguyen, PA-C
    • Marni Martinez, RN, CNS
    • Dawn O’Neal, PA-C
    • Shefaly Ravula, PA-C
    • Carol Ray, APRN, ACNS-BC
    • Kellie Reyna, PA-C
    • Rose Sawyer, ACNP
    • Kara Skelton, PA-C
    • Lyndsay Solimine, AGPCNP
    • Deepika Srinivasan, PA-C
    • Louise Wilson, FNP-BC
    • Mikel Zamora, PA-C
  • Locations
    • Endoscopy Centers
    • Ancillary Services
    • Endoscopy Center I (North)
    • Austin Gastro Infusion Center
    • Endoscopy Center II (South)
    • Austin Gastro Infusion Center (Bee Cave)
    • Endoscopy Center III (Bee Cave)
    • HyGIeaCare
    • Bastrop
    • Cedar Park
    • Bailey Square
    • Dripping Springs
    • Georgetown
    • Kyle
    • Lakeway-Bee Cave
    • Manor
    • Marble Falls
    • Northwest – Shoal Creek
    • Round Rock – Forest Creek
    • Round Rock – Wyoming Springs
    • South – James Casey
    • Southwest Medical Village
    • St. David’s Plaza
    • Westlake
  • Conditions
    • HOW THE DIGESTIVE SYSTEM WORKS
    • UPPER GI DISORDERS
    • LOWER GI DISORDERS
    • FUNCTIONAL GI DISORDERS
    • INFLAMMATORY BOWEL DISEASE
    • LIVER DISEASE
  • Procedures
    • Preparing for Your Procedure
    • Colonoscopy
    • Upper Endoscopy
    • ERCP
    • Capsule Endoscopy
    • In-Office Procedures
    • Endoscopic Procedures at Austin Endoscopy Centers
    • Advanced Endoscopic Procedures in Hospital
    • Infusion Services for GI & Liver Conditions
    • Motility Testing
    • FibroScan®
    • HyGIeacare®
  • For Patients
    • What to Expect
    • Patient Forms
    • Financial Policies
    • Insurance
    • Understanding Your Bill
    • FAQs
    • Resources
    • Patient Education
    • Coronavirus Precautions
    • Telehealth

Contact Us

The friendly staff at Austin Gastroenterology welcomes your call and looks forward to serving you. If you have any questions about our GI services, call the office you normally visit.

View our locations.

Appointments

New Patients: Call Our Appointment Line
New patients can call to schedule an appointment at a number below or you can request an appointment online (this form is independent of our patient portal). You are considered a new patient if this will your first visit with us, or if it has been more than 3 years since you have seen an Austin Gastro physician.

North Offices
(Cedar Park, Georgetown, Northwest/Shoal Creek, Round Rock – all 3)
(512) 244-2273

Central Offices
(Bailey Square, Manor, St. David’s Plaza, Westlake)
(512) 454-4588

South Offices
(Bastrop, Dripping Springs, James Casey, Kyle, Lakeway, Marble Falls, River Place, Southwest Medical Village)
(512) 448-4588

Existing Patients: Request an Appointment Online
Existing patients can call to schedule an appointment at a number below or use our patient portal to request an appointment online. To do so, you'll need to create an account and log in. After you make a request, we'll contact you to confirm your appointment.

Visit the AG Patient Portal to schedule your appointment.  If you need assistance with our patient portal please call 512-579-2656 or email PortalManager@austingastro.com.

Billing

Phone: (512) 420-0186
Fax:
(512) 420-0397

Medical Emergencies

In the event of a life-threatening medical emergency, call emergency medical services at 911 immediately. DO NOT WAIT! Inform the emergency room staff that you are a patient of Austin Gastroenterology and they will contact us.

After Hours Urgent Medical Needs

If you have an urgent medical need and need to talk to our doctors after our regular hours, please call the office you normally visit. A doctor is on-call 24 hours a day. Your call will be returned promptly.

Insurance / Payment / Billing

At Austin Gastroenterology, we accept Medicare and most major insurance plans (see list below). Please contact your insurance company or you may call our office to find out if we accept your plan. We also accept private-pay (or self-pay) patients.

  • Aetna
  • ARIA/Physicians Health Choice
  • BCBS Par Plan
  • BCBS PPO
  • BCBS HMO Blue
  • Cigna PPO
  • Cigna HMO
  • First Health
  • Great West
  • HealthSmart
  • Humana ChoiceCare
  • Humana PPO
  • Humana HMO
  • PHCS
  • Seton Health Plan
  • Seton Physician Health Network
    • UniCare
    • Texas True Choice
    • MultiPlan
    • MEGA Life
    • Health Payors
    • Galaxy
    • Accountable
    • Beech Street
  • UnitedHealthcare
  • Traditional Medicare
  • Traditional Medicaid

Office Visits: If your insurance plan requires you to pay a co-payment, co-insurance, and/or a deductible, you will need to pay at the time of your visit. For your convenience we accept cash, checks, Visa, MasterCard, Discover, and American Express. 

Endoscopy Center: You'll be advised of any facility fees, deductibles, or coinsurance payments. These payments are collected prior to procedures at our endoscopy centers.

  • For PPOs, the Center will collect any outstanding deductibles plus the co-insurance for each procedure.
  • For HMOs there will be no facility fee collected unless otherwise stated in your policy.

Billing: If you have a question related to your bill or insurance, please contact our billing specialists at (512) 420-0186.

Texas Senate Bill 1467

Enacted in 2001, Texas Senate Bill 1467 allows many persons age 50 or older to receive a free screening for the detection of colorectal cancer. Individuals whose insurance plan covers this benefit may choose:

  • A fecal occult blood test performed annually and a diagnostic flexible sigmoidoscopy performed every five (5) years, or
  • A screening colonoscopy performed every 10 years.

Senate Bill 1467 does not cover patients with ERISA plans, Medicare, Medicare+Choice, Medicaid, workers’ compensation products, or small employer plans written under Chapter 26 of the Texas Insurance Code. Contact your insurance provider to see if you’re eligible for this free screening.

Referrals

If your insurance is an HMO/managed care plan and you are required to obtain a referral from your primary care physician, the referral must be obtained before you can be seen for an office visit. Please coordinate this with your primary care physician in advance. Appointments will be rescheduled if required referrals are not received in the office by the time of your visit.

No Show/Late Cancellations

Please notify us within 24 hours of an office visit or 48 hours of a procedure if you need to cancel your appointment. Otherwise a fee of $25 or $50 will be applied to your account, and the charge must be paid prior to your next appointment.

Prescription Requests

Prescriptions and refills for established patients of Austin Gastroenterology are routinely issued during our regular office hours (see above). You can make your request in one of three ways:

  • Call the AG office you normally visit
  • Log in and send request through the patient portal
  • Call your pharmacy

No refills are issued during the evenings, weekends, or holidays. It is helpful to anticipate your refill needs to avoid an interruption in your medication therapy.

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Patient Testimonials

“The entire staff was pleasant, professional and efficient. I was so nervous and everyone, from the check-in staff to nurses and techs to the anesthesiologist and finally Dr Reddy simply made the whole experience so comfortable. Highly recommend these fine folks.”

Read Testimonials

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Careers

Austin Gastroenterology in Central Texas is the largest physician group that specializes in the diagnosis, treatment, and prevention of gastrointestinal diseases. Austin Gastro has more than 30 board-certified gastroenterologists and more than two dozen mid-level providers. We perform most major gastrointestinal procedures including Office-Based Procedures, Advanced Endoscopic Treatments & Procedures in Hospital, Alternative Bowel Preparation, and Infusion Services for GI & Liver Conditions.